Nail infills in Florence: when to book and what is included

An infill concerns the work already on your nails

A nail infill maintains an existing structure when its condition allows work to continue on it. As the nail grows, a bare area appears near the base and the proportions change. The appointment assesses regrowth and renews the work, rather than automatically choosing a completely new set of enhancements.

If you are looking for an infill in Florence, the first useful detail is not just your preferred colour: it is what is already on your hands. Extensions, an overlay and gel polish do not necessarily describe the same service. Stating the existing product, previous appointment date and desired result helps reserve the right amount of time.

At Nail Express, an infill costs €66 for around 75 minutes and does not include extensions. Suitability is assessed according to the existing work. This guide helps distinguish routine maintenance from situations to report promptly and organise your appointment without relying only on the number of weeks passed.

Why it is more than filling regrowth

Looking down at your hands, the most obvious sign may be the gap between the colour and the nail base. Professional work considers the whole picture: shape, increased length, material condition and the result you want to maintain. An infill should not be understood simply as adding colour to the empty area.

CND's professional documentation distinguishes building, rebalancing and removal services for enhancements. This helps explain why maintenance is a dedicated appointment. It does not mean that our salon uses that particular system: the reference clarifies a type of work without attributing undeclared products or certifications to Nail Express.

During the discussion, ask whether the shape you wear is still the one you want and whether the added length is comfortable. The agreed result might be shorter and simpler than at the previous appointment. Discussing these changes beforehand allows the service to be assessed without assuming every request fits into the same time slot.

Even colour that remains glossy is not enough to decide you can wait. The visible finish is part of the result; the salon also needs to assess the underlying work. If you only want a different shade before scheduled maintenance, state this clearly: colour alone does not determine whether an infill is needed.

How often to book an infill: a guide, not the same deadline for everyone

In its guide to artificial nails, the American Academy of Dermatology mentions touch-ups every two or three weeks to fill growth gaps. This is general guidance, not a prescription for every technique or a wear guarantee. Your schedule should be agreed with the person caring for your nails, taking their actual condition into account.

Growth matters more than the calendar alone

Two people who had extensions on the same day may show different regrowth. Chosen length and hand use also matter. Saying “it has been three weeks” is useful, but a photograph and description of the existing work can provide additional information needed to organise the appointment.

Plan around commitments in advance

If you know you have a business trip, celebration or a week when you cannot visit the salon, discuss it beforehand. You can consider where maintenance fits into your available schedule without making delay a goal. Booking ahead is a practical way to find the time slot you need.

A new problem changes the plan

Report lifting or a break when you notice it, even if your next appointment is already scheduled. Do not wait for the planned date simply to complete a set number of weeks. Promptly describing what changed lets the team tell you whether the service and reserved time need reviewing.

When you return, also give brief feedback on your previous manicure: was the length comfortable, did any nails catch, and did you still like the shape after a few days? These details go beyond regrowth. They help maintain what works and discuss possible changes. If your work schedule varies, provide more than one available slot; for a session of around 75 minutes, plan travel too rather than cutting into treatment time.

Regrowth, lifting and discomfort: what to report

Regrowth is the new section of nail appearing near the base. Lifting is a section of product that no longer adheres as before. The terms are not interchangeable: distinguishing them in simple words helps the salon understand why you need an appointment. If you cannot describe the detail, send a clear photo without trying to alter it.

• Identify which nails show the change and when you noticed it.
• Mention whether the edge catches, there is a crack or part of the structure is missing.
• Report discomfort, pain or colour changes without trying to diagnose them.
• Tell us if you have added another product over the previous work.

Avoid pulling off lifted material or covering it with a home-applied addition. Assessment cannot be replaced by a tutorial or photograph found online. Pain, lesions or unusual nail changes require healthcare attention: an infill is a cosmetic service, not treatment for a dermatological problem.

If the situation changes between your message and appointment, tell the team again. Updated information is more useful than assuming you have already booked the right service once and for all.

Infill, new extensions or removal: understanding the differences

An infill is worth assessing when you want to maintain a suitable existing structure. New enhancements may involve a different starting point, a substantial change or work that cannot receive routine maintenance. Removal is the option to discuss if you want to stop wearing the product or change services.

Not every appointment necessarily requires complete removal, but it is also incorrect to promise that every structure can receive an infill. The choice is completed by examining the work. If you are coming from another centre, tell us what you know about the previous treatment without inventing a product brand or composition.

To understand the alternatives, see our comparison of gel polish and nail enhancements and the service page for nail extensions in Florence.

How much an infill costs at Nail Express in Florence

Our price list states €66 for an infill, with an approximate duration of 75 minutes, without extensions. These are the price and duration of the Nail Express service, not an average Florence rate. If you want new length, specify your goal before booking because the work required changes.

As a reference for alternatives, nail extensions cost €88 and take around 90 minutes; a gel polish manicure costs €39 for around 45 minutes. Removal and dry manicure are included in gel polish and enhancement services. Do not automatically extend one service's inclusions to every other service: ask for confirmation of the treatment identified for your appointment.

French tips or nail art carry a €10 supplement. An infill with this supplement therefore costs €76; send a reference if you would like particular decoration so that the team can also confirm the time. Distinguishing maintenance, new length and decoration makes an estimate clearer than a generic request for a touch-up.

You can consult the treatment price list before contacting us. When comparing other offers, check whether they cover the same service, whether existing product needs assessing and what additional work is planned. Without this information, the lowest price does not yet explain which appointment you are buying.

If the work was done at another salon

You can contact us even if your enhancements were done elsewhere. Mention this immediately, including the treatment type and last appointment date if known. Not remembering a brand does not prevent you from asking for information; saying you do not know is better than attributing uncertain characteristics to the product.

Send photos of your whole hands and details you want to highlight. A photo helps prepare the discussion and arrange the appointment, but it does not automatically confirm that all existing work can be maintained. Avoid filters that alter colour or surface appearance, and explain whether you want to retain the shape, shorten it or change style.

Assessment is completed at the salon, where the next steps are clarified. If the required service differs from what you expected, this should be explained before work begins. This is another reason not to arrive with very little time: the 75 minutes refers to the listed infill, not a guaranteed duration for every possible correction.

Between appointments: simple habits and realistic expectations

Your nails accompany every daily movement, but they are not tools for opening packets or lifting objects. The American Academy of Dermatology's healthy-nail guide recommends not using them as tools and observing changes. A length compatible with your activities is a choice to make at the salon.

Do not shorten or reshape the structure with improvised tools to postpone an appointment. If something catches or the length no longer suits you, contact the team and ask how to arrange an assessment. DIY changes can obscure the starting condition and alter the work needed when you return.

Maintenance is not a competition to reach the highest possible number of weeks. A schedule suited to your needs should also allow changes of style, a pause or removal. If you do not want to continue with enhancements, say so openly: the next appointment can have a different goal from an infill.

Book your infill on Via del Sansovino with the right information

Nail Express is at Via del Sansovino 12a, 50142 Firenze, in Isolotto, near the Sansovino stop on the T1 tram. To reserve an appointment, call 055 269 7193 or message us on WhatsApp at 351 108 4003. Availability and the session are confirmed directly by the team.

A useful message could be: “I would like to maintain my enhancements without adding length. My last treatment was on this date; I would like to keep the shape and change colour. I have attached a photo and highlighted any lifted areas.” Adapt the description to what you see without searching for technical terms.

Also state days and times compatible with your schedule. If you would like French tips or nail art, include the reference in the same message. From the booking page you can start the conversation; in the contact details you will find updated opening hours and directions.

Frequently asked questions